Delivery Information
Please allow 1 working day for orders to be processed.
Please check your spam folder if you do not receive a confirmation email from us within 24 hours.
Express post takes 2 -3 working days and standard post can take from 3 to 10 working days ,depending on your location, as we send from Far Nth QLD.
We use Australia Post for all products except the 20kg + bulk bags.
For the 20kg bulk bags, we use E-Go couriers to your door or to the local depot nearest to you. These will not be sent by Australia Post
Click here for the full list of local depots. Its more cost effective to send to a local depot.
If you get an “Invalid Postcode” or “Invalid Suburb” from the courier calculator, your postcode and suburb do not match the courier’s records.
If your order arrives damaged, then please do not accept and have it ‘returned to sender’, for a replacement product. As we will not pay for returns that are damaged as all our products are sent out in good condition. Claims for damage will have to be taken up with the delivery company.
Call us if you require further help.
Please check you spam folder as we send out a confirmation email after ordering.
PH: 0447 962 119
Supplying and Shipping Australia Wide the Finest Grade Diatomaceous Earth.